Currently only available in the United States.

FAQs

1. What is SEHMUA?

SEHMUA is a brand focused on outdoor security and smart monitoring devices, serving use cases such as home security, yard monitoring, outdoor observation, and wildlife research, with an emphasis on easy installation and reliable operation.

2. What products does SEHMUA offer?

SEHMUA offers wireless 4G/Wi-Fi cameras, solar-powered monitoring systems, trail cameras, and smart bird feeders, designed for off-grid and outdoor environments.

3. Where can SEHMUA products be used? Are SEHMUA products right for you?

SEHMUA products are used in home security, yard and farm monitoring, outdoor surveillance, and wildlife observation or research. SEHMUA products are ideal for home users, yard or farm managers, wildlife observers, researchers, and security camera tech enthusiasts.

4. What makes SEHMUA different from other brands? Why SEHMUA is a good brand for outdoor security cameras?

SEHMUA stands out for its solar-powered, eco-friendly, easy installation, optional local storage, and reduced reliance on cloud subscriptions, value for money, customer satisfaction guarantee, offering flexible and user-controlled monitoring.

5. Is cloud storage required?

Cloud storage is optional. Without a subscription, SEHMUA cameras can record locally using an SD card, while maintaining core functionality.

6. Do solar cameras work on cloudy days or in winter?

Yes. SEHMUA solar cameras use a solar panel with a built-in battery and can recharge with daylight. Battery life may decrease during prolonged cloudy periods or winter, which is normal.

7. How long do the solar-powered security cameras last?

Battery life depends on sunlight availability, motion detection frequency, and usage settings. Typically, a 10-minute charge provides enough power for one day of use. With proper configuration, long-term operation is achievable.

8. How long does shipping take?

Your orders are processed within 3–7 business days, with delivery typically taking 14–30 days, depending on location and shipping method.

9. What is the warranty policy for SEHMUA's products? Can I get a replacement or refund under your warranty?

1-year limited warranty. You can contact SEHMUA customer support and provide your order number to extend the warranty to 2 years.Yes. SEHMUA offers a 30-day satisfaction guarantee. For returns or exchanges under the 1-year warranty, please refer to the official Refund Policy page for detailed terms and instructions.

10. Can I add 3rd-party solar panel?

The camera is carefully optimized for its original hardware configuration to ensure optimal performance and longevity. We strongly recommend against using third-party or non-official solar panels or batteries, as this could potentially compromise the camera's performance and may void your warranty. To maintain the reliability and efficiency of your system, it's best to use the specified components designed for the camera.
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